Purchasing Nero in 2020 and beyond

Just want to know about purchasing?

Click here to jump directly to how you can continue to purchase Nero in 2020.

After many years of great collaboration with Environexus, Schneider Electric has decided to cease distribution of the Nero offer in Australia, effective March 31st, 2020.

Schneider Electric and Environexus are working closely together to ensure a smooth transition for customer support and purchasing. Schneider Electric will continue to provide Warranty and Technical Support for 12 months from the date of purchase from Schneider Electric or our resellers. Contact can be made with Schneider Electric via:

Environexus will continue to commercialise the Nero offer in Australia and beyond, information about how to purchase Nero products is included on this page, including access to our support resources.

We would like to thank Schneider Electric for the years of positive collaboration and the work we have achieved together in Australia.

We’ve Been Busy Supporting our Partners

The Nero team is always available to help ensure the success of our partners, check out some recent work we’ve done with our Nero Approved Installers and Nero Approved Experts.

The Smart Home with Billy Slater

Billy & Nicole Slater talk about their brand new smart home powered by Nero and installed by Hayespower Electrics. As ambassador for Middy’s, Billy is a big proponent of Nero and the smart home!

Purchasing Nero Products

Nero products are now available through a wholesale and direct channel. Our long term wholesale partner, Middy’s, will continue to make Nero available to the entire market in conjunction with our direct channel (MOQs apply).

Direct Channel

Direct partners have direct access to Environexus resources, including support, training, and design and sales assistance. For those installing significant quantities of Nero equipment this is a great partnership option. Minimum training and purchase quantities apply to all direct partners.
Once you have created your Environexus account, login and apply to become a partner. We will give you a call and walk you through the onboarding process!

Wholesale Channel

Continuing to stock and support Nero throughout their branch network with regular training and experienced design and support staff, Middy’s are a great option for most Nero installers.

Purchase Nero at a great price with no minimum quantities on your existing Middy’s account or as standard cash sale.

Middy’s TechEnergy

Steve Canadi
Category Manager
+61 466 659 552
[email protected]

Nero Support Resources

Help Centre

Our help centre is full of useful articles to help you configure and manage your system.

Ask for Help

Having trouble solving a problem? You can ask one of our friendly team for help anytime.

Connect to My Nero

Connect to your Nero gateway from your browser, whether you are at home or anywhere in the world.