Have you got a question about Environexus or the smart home automation market?
What type of query do you have?
I need help with a support query
I want to become a Nero partner
I want to become a Nero Smart Builder
I have another type of query
Support for voice assistants, including Amazon’s Alexa, Google Home, and Apple’s Siri is possible via the Smart Voice plugin, available from https://smartvoice.com.au/.
Will Nexus devices work with Nero?
What do the LEDs mean?
How do I enable support connections?
To enable tech support:
Go to Setup then Customer Case and click Enable at the bottom of the screen and copy the code that is generated into your request. Please copy/paste the code, don’t send a screenshot of it.
Become a Nero Automation Expert
Together, we work toward a common vision of pioneering the future of intelligent buildings and smart homes. Join an esteemed network of certified professionals in building control, automation & energy management.
Become a Nero Partner
Want to start installing Nero for your customers? Let us know a little about you and your company and one of the Nero team will be in touch with you to discuss further.
Nero Smart Builder
Interested in offering your customers the option of a smart home during their build consultations? Let us know a little about you and one of the Nero team will be in touch to discuss further.
Let us know how we can help you out by filling in the form below. We endeavour to respond to all queries as quickly as possible, usually within 1-2 business days.